Perspectives on making a business work better.

Practical thinking on leadership, operations, product, sales and the work of turning strategy into execution.

  • Your Founder Isn’t Supposed to Be Your Operating System

    How to recognize when too many decisions and responsibilities still depend on one person, and where to start changing that.

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  • You Probably Don’t Have an Accountability Problem

    Why unclear priorities, ownership and decision rights can look like a performance issue.

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  • Your Sales Team May Not Need More Leads

    What to examine in your sales process, training and management practices before increasing demand.

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  • Why Good Ideas Get Stuck Inside Good Companies

    The conditions that cause important initiatives to stall, and how to give them a workable path forward.

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